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🔄 Returns & Exchanges
❓ What is your return policy?
You have 30 days to return items — they must be unworn, unused, with tags, and in the original packaging. Contact us at support@BlingNtecH.com to get started.
❓ Can I return everything?
Not quite! Perishables, custom/personalized items, personal care products, hazardous materials, sale items, and gift cards cannot be returned.
❓ How do exchanges work?
Return your item first, then place a new order for your replacement — quick and easy! ✨
❓ EU 14-day cooling-off period
If you’re in the EU, you can cancel or return orders within 14 days, no questions asked. ✅
❓ When will I get my refund?
Once approved, refunds go back to your original payment method within 10 business days. If it’s taking longer, contact support@BlingNtecH.com. 💌
🚚 Shipping & Delivery
❓ How long does processing take?
All orders ship within 1–2 business days. Weekends or holidays may delay processing slightly.
❓ How long is shipping?
- Canada: 7–14 business days 🇨🇦
- International: 14–21 business days 🌍 (Customs, tariffs, and local carriers may affect timing.) Most orders arrive much faster than the maximum time! ⚡
❓ Shipping costs?
- Standard: Free 🆓
-
Express (if available): Per product ⚡
- International: Free 🌎
❓ How can I track my order?
You’ll get a tracking number via email once your order ships. Track it on our Track Your Order page. 📦
❓ Shipping restrictions?
We currently don’t ship to Alaska, Hawaii, or Puerto Rico. Some items may have additional restrictions.
❓ Customs, duties, and taxes?
International orders may incur extra fees, which are your responsibility. Orders returned for unpaid fees will be refunded minus shipping costs. 💳
❓ Damaged, lost, or delayed?
Contact us within 48 hours with photos for damaged items. Verified orders will get a replacement order placed within 10 business days. For delayed packages, contact support@BlingNtecH.com. ⚡
💳 Orders & Payment
❓ Payment methods?
We accept major credit cards, PayPal, and Shopify Payments. 💖
❓ Can I change or cancel my order?
Yes, but only within 24 hours of placing it. Contact us immediately! 🕒
❓ Gift cards?
Yes! Treat someone (or yourself 😉) with our gift cards. 🎁
🛠 Products & Care
❓ How do I care for my products?
Follow the care instructions included. Avoid water on electronics and clean cases gently. 🧼
❓ Are your products high-quality?
Absolutely! Every item is premium, handpicked, and curated for style, function, and durability. 💎
📞 Contact Us
Still have questions? We’re happy to help:
📧 support@BlingNtecH.com
☎️ (403) 481-5000